Case Executive(s)

A specialist Property Law firm are looking for a number of Case Executives to support their ever-growing client list.

Salary £24,000

This is a FULLY REMOTE position, allowing you to complete this role from anywhere. Ideal if you're juggling a busy home life, in further education, looking to forge a new career path for yourself with little distractions or all of the above! Full training will be provided too.

Please see below for an overview of the duties:

• Conduct a full title check of the office copies to establish what is involved in the remortgage
• Ensure that every case/activity is worked as proactively and accurately as possible, updating all parties regularly
• Liaise with clients/customers/3rd parties by telephone to keep them regularly and proactively updated and progress the case within SLAs
• When a case is ready for completion you must ensure that request for funds are done in a timely manner in line with client SLAs
• Ensure that all files are billed correctly with the appropriate fees and on completion funds are sent to the correct place
• Provide support/guidance to the administrators/customer service representatives
• First point of contact for all customers/clients/3rd parties being an 'ambassador' for Optima Legal
• Work with other departments to ensure the smooth flow of documents across the business
• Deal with any ad-hoc tasks as required

If this looks like something you might be interested in, please don't hesitate to get in touch